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SPS Timber Windows - Glaziers in London, Greater London

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About

SPS Timber Windows are leading manufacturers and installers of bespoke, double glazed box sash windows, “A” rated casement windows, French doors, front doors and folding sliding doors.

Our windows and doors are made to order in our workshops in South London and are installed and finished by our own teams of highly skilled craftsmen, installers and decorators.

They are made to a very high specification in Accoya® / hardwood.

Accoya® is a premium timber which is very dimensionally stable and is warranted to last at least 50 years.

http://www.spstimberwindows-accoya.com/

Enquiries can be submitted via our Web site Enquiry Form (go to Contact SPS).

Estimates can be provided from your dimensions & drawings or images.

Alternatively, we would be happy to carry out a site survey or meet you at our London showroom.

Our showroom is open on Monday, Wednesday & Saturday from 10:30 am to 4:30 pm.

Our installation service covers South West London, South East London, central London and Surrey.

What we do

  • Glaziers

    • Timber windows
    • Sash windows
    • Stained glass
    • Double glazing installation
  • Carpenters

    • Joinery and carpentry
  • Double glazing

    • Double glazing installation
  • More Services

    • French Doors
    • Bi-Folding Doors
    • Front Doors
    • London Box sash

Customer reviews

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Reviews summary

4.9
72 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Excellent work
Customer Service
Quality
Value
SPS recently replaced 7 sash windows to an excellent standard. Although there is an understandably long lead in time, the dates given at the start were all met, and the work completed to a high standard. Lukasz, who installed them, was very professional, tidy and always courteous.
ragordon09/04/2017
Great quality and efficient installation
Customer Service
Quality
Value
Over the years, we have had several ageing sash windows replaced by SPS and this time they renewed a first floor window and installed french doors in place of some inappropriate metal framed sliding doors. The quality of the delivered products and the professionalism of Lukasz, who installed them, were first rate. You do need to plan ahead as the lead time is long and there are cheaper alternatives on the market, but SPS's attention to detail ensures that you get exactly what you expect.
Martin19/03/2017
Worth the wait? - Yes!!
Customer Service
Quality
Value
I had an old PVC window replaced by SPS with a sash window. The quality of the window is outstanding. A previously unloved room has been transformed into a beautiful room. Their fitter Marek was very professional. He took great care and paid attention to detail when he fitted the window and left the place clean & tidy. A first class job. I will use SPS again in the future. I highly recommend that company.
Sophia, London27/02/2017
Excellent work completed, again, by SPS Timber Windows
Customer Service
Quality
Value
SPS did an excellent job earlier this year - as they always do - replacing more of our very old sash windows and French doors for us. The quality of the product is outstanding and is real value for money (though you are not buying something cheap here!), the installation was immaculately planned and executed to high standards (without any scaffolding even at first floor level), and they are some of the cleanest and tidiest workers to come to our house. They have now completed a programme - over 10 years or so - of replacing all our 100 year old windows and our front bay. Highly recommended!
Which? Trusted Traders Consumer20/02/2017
Excellent work and amazing attention to detail
Customer Service
Quality
Value
We had two large gable windows and a smaller casement window fitted by SPS. It took less than a week including putting the scaffolding up and taking it down. The fitters were very careful and there was almost no damage to the walls either inside or out. The completed job looks fantastic. I cannot praise the whole team enough!
Keith120/02/2017
Very Satisfied Customer
Customer Service
Quality
Value
Had 2 casement windows installed in our Edwardian House. Wished to have exact mouldings replicated from our original mouldings so the internal and external appearance would not be changed at all. Apart from a small change in the Workshop which had to be made at the outset, which was dealt with immediately to our satisfaction, we could not fault the quality and finish of the new windows. The fitter, Michal, gave the highest attention to detail and kept us informed at every stage of the installation. He was pleasant to have around and left our home clean and tidy at the end of each working day. Could not fault his work. Wouldn't hesitate to use SPS again or recommend to others.
Which? Trusted Traders Consumer03/02/2017
SPS Windows - Excellent Quality and Service
Customer Service
Quality
Value
Initially we used SPS to replace our Victorian French doors and the sash windows in our bedroom. We were so pleased with the result that we have had them back to replace cottage style windows and door in our kitchen. The work was completed last week and we immediately felt the effect with the room being so much warmer now with double glazing and no draughts! On both occasions the operations went exactly according to plan and we are very happy with the results.
iPad two29/01/2017
SPS Timber Windows - Highly recomended
Customer Service
Quality
Value
SPS completed the replacement of all windows and front door in our two storey Edwardian terrace house to the original details, albeit with double glazed units. The process was incredibly unobtrusive considering the scale of the job and the finished product is faultless.
r.base17/01/2017
SPS Timber Windows - delighted!
Customer Service
Quality
Value
I researched a number of different companies to fit Southfields coach house style double glazed sash windows and thought that SPS were the highest quality and the best looking. Timing was going to be an issue but Simon was able to reduce the lead in time by 3 month to fit within out time frame. I suspected it was a sales pitch to win the business but they delivered the entire project on time and there were no hidden costs - it ran like clockwork. Are the windows expensive? Yes, but they are worth every penny in our opinion and look great!
Freddie15/01/2017
Excellent Service
Customer Service
Quality
Value
We were impressed by the high level of personal service offered by SPS Timber Windows from our first email enquiry to their subsequent onsite visits and eventual installation. The period windows they replaced in our house look exactly like the originals but are double glazed and completely draught proof. Excellent workmanship and the actual fitting was done by a friendly and hardworking team with minimal disruption who left the house clean and tidy behind them each day. We were very pleased with the final result and would highly recommend this company.
Peter W06/01/2017
Replacement Leaded Windows
Customer Service
Quality
Value
The front leaded windows on the ground and first floor of our 1900's house needed replacing, so we asked SPS to replace them all with double-glazed wood framed replicas. They did an excellent job - everything about the process, the staff and the result was first class. It's almost impossible to tell that the windows are new, which is exactly what I wanted. I would certainly use them again.
Apentax15/11/2016
Very happy with new windows
Customer Service
Quality
Value
We had 6 windows replaced in our Victorian terraced house. We went for wooden sash double glazed to get the best of both the traditional look and also the benefits of double glazing. We had received quotes from other companies, but felt the combination of a fair price (not highest, not lowest), generally being very knowledgeable and helpful during the quotation process and also a personal recommendation was convincing enough for us to proceed... and we are very glad we did. Everyone we have dealt with has been extremely friendly, knowledgeable and helpful. The installation itself was handled extremely well by the installer Michal and the decorator Max; very impressed with their professionalism, friendliness and tidiness. The windows are exactly what we wanted and look amazing - very glad to have the double glazing now that the weather is turning cold. To summarise, very happy and would recommend SPS without hesitation.
Happy Customers in SW1926/10/2016
Wonderful service and the perfect product!
Customer Service
Quality
Value
From initial quotes, through the design phase and most importantly during the installation itself, SPS were top notch. SPS are, as a company, completely organised, focused on quality and good customer service and delivering the best possible product. They replaced all of our windows in our Edwardian terrace and we could not be happier with both the care and attention while carrying out the works and the finished product. A special mention to the fitting and finishing team - their care, politeness, excellent communication skills and desire to create the perfect windows was key. I would not hesitate to use SPS again.
David & Sonia09/10/2016
Excellent quality and service. Thoroughly recommended
Customer Service
Quality
Value
SPS replaced two large casement windows for us last year. We had no hesitation in asking them to come back this year to replace three more windows (two sash and one small casement). They have been excellent throughout: * estimation and measuring was clear, prompt and highly professional; * plans and schedule of works were delivered when they were due, and were also very clear and helpful; * works were started, carried out and completed as per schedule; * craftsmen were delightful, highly skilled, thorough, and caring in their work. They took pride in their work, and left the house as clean and tidy as they could at the end of each day; * when there was one small issue (a matter of who would be arriving that day), it was promptly resolved, and followed by a personal visit from a senior person. SPS are not cheap, but their work is of such high quality it is worth every penny.
Happy Customer13/09/2016
Victorian Terrassed House Windows
Customer Service
Quality
Value
SPS refitted all windows on our Victorian terraced house. This included some features (obscured glass inn curved inlay) to match the originals on our street. Result is impeccable. Staff were extremely friendly and professional. We had a hiccup (needs some re-plastering done, the alarm system was affected at some point); but SPS dealt with all that without us having any trouble. Builders, who worked in our house were great, friendly and approachable at all times.
chartman5902/09/2016
Nothing but high praise for SPS Timber windows - a very professional company
Customer Service
Quality
Value
We were recommended to SPS Timber Windows by our neighbours. Like them, we have decided to replace all our box sashes, keeping to the traditional style, staggering the work over three or four phases. The first, replacing the first three, has just been completed, and we have nothing but high praise for the team. They are highly skilled craftsmen, efficient, extremely tidy, careful, and very polite. We had expected huge disruption, but the sites were kept contained, stress free for us, and all completed on time. The windows are of a very high quality, superbly constructed, and very robust. We have had a very happy experience from beginning to end with the whole SPS team, so much so that we have now confirmed the second phase!
Wandsworth12/08/2016
Excellent service at every stage
Customer Service
Quality
Value
We had a very large sash window replaced in our front room. This was the fifth job that SPS has done for us. We keep coming back because of the consistently high standard of workmanship and service. The new windows look stunning, with careful attention to detail. This job was particularly challenging because of the size of the sash and the complication of a large set of shutters that had to be taken down and subsequently reassembled. All of this was done by the fitters without any fuss and with great care. I am pleased to recommend this excellent firm.
John Bowler16/06/2016
Replacement casement windows to the front of our 1930s house
Customer Service
Quality
Value
We bought the house because of its many original features and really didn't want to replace the original windows but they were draughty and leaked! We spend a long time looking at various different timber window companies and chose SPS as they seemed to be the best at matching the existing profiles. The result is fantastic, the windows compliment the house and to the untrained eye you would not know they were any different except they fit well, are more secure, double glazed and don't leak! I would definitely recommend this company.
Long Ditton resident09/06/2016
Replacement windows
Customer Service
Quality
Value
It was a pleasure dealing with SPS. The process was smooth and well managed from start to finish. Without exception every one that I dealt with in SPS was helpful, reliable and friendly. The level of customer service and workmanship was first class. There was a lengthy lead in time but the finished product was well worth waiting for.
Which? Trusted Traders Consumer11/04/2016
Very authentic looking and good quality windows
Customer Service
Quality
Value
We have had 7 box sash windows replaced in our flat which had been there for many years and were rotten. They are of very good quality and look much more authentic than any others that we have seen, including some large window showrooms. They are not the cheapest in the market but definitely look very expensive once installed and we think they are worth paying extra for. Simon gave us good advice and arranged for the measuring etc. They are very busy but he managed to manufacture and install our windows in time for us to move in. One slight hiccup was that the windows were supplied not fully finished but Justin and Max came immediately to inspect the windows and arranged for Max to meticulously and carefully finish them to an excellent standard. We were very impressed and ordered our loft hatch window from them too. We wouldn't hesitate to recommend them.
Nashat18/03/2016
SPS are an excellent choice
Customer Service
Quality
Value
While the lead in time from placing an order to installation of the windows was quite long the finished result was absolutely worth waiting for. Every stage of the process has been highly professional and thorough. The quality of the finished windows is first class and a source of envy! The installation was very impressive and each night the house was left in good order with all of the old material removed. I have no hesitation in recommending this company.
2011-07-28 09:19:12.6913/03/2016
Excellent Product, Great People.
Customer Service
Quality
Value
The windows on our house were 95 years old. They leaked wind and water, but nothing I had seen in aluminium, PVC or even wood looked right. Eventually, I came across a house in the next street having new windows. The windows were the first I'd seen that looked like the originals. By coincidence, the house belonged to friends. When the job was over, I asked what they thought about them and they were effusive with praise. I did some research on the product, was impressed with the specifications and the materials used, and contacted Simon Walker at SPS Timber Windows at once. From that moment, everyone we met or spoke to from SPS had been great. The installation team were terrific. They worked extremely hard, and conscientiously, made very little noise, considering the work required, and were very friendly. Each window was out and in the same day, so the house was secure and weatherproof every night. What astonished and delighted us was that they tidied up, removed the dust covers, and hoovered at the end of every single day. Amazing. Now they’re in, the quality of the windows, and the attention to detail during the installation, is very impressive. The fenestration is correct, as it was originally, and period details, rails and moldings have been recreated to match. Considering the quality of the windows, they are good value for money. I would certainly have more windows done by SPS, and I wouldn’t hesitate to recommend them to anyone else.
guym-p04/03/2016
Very happy with service and windows
Customer Service
Quality
Value
From initial consultation, through planning and fitting, SPS have been a pleasure to deal with. We had our windows fitted at the end of a long refurbishment process and were dreading "another company" coming to our flat to do work. However, SPS were very efficient and tidy and the resulting windows are of a very high quality. Price-wise, our windows were a reasonable price.
kerzlino22/02/2016
Very pleased
Customer Service
Quality
Value
SPS have just finished installing 13 double-glazed sash windows at the front of my house, replacing the 100 year plus originals. We chose them having looked at a few local alternatives - and taking into account that they have done quite a lot of work up and down our street. They did an excellent job for us, reproducing the original specs very closely indeed, matching the existing paint colours and making up bespoke architraves to reproduce the originals. The fitters were great and worked very hard to keep to schedule (thanks Karol!). Overall a great success - the house is now a lot warmer!
2011-08-06 20:43:02.32303/02/2016
Very high quality and fantastic service
Customer Service
Quality
Value
I would strongly recommend SPS. The service from Simon and team was brilliant. The quality of workmanship is superb - the construction, the fitting and the decoration post fitting. It's hard to see that we've had new windows fitted because of the finish around the installation. They are not the cheapest but they are worth the extra money.
Tony Smith28/01/2016
Top quality windows designed to last
Customer Service
Quality
Value
I have been using SPS windows for 7+ years to slowly replace all the windows in my house (which is 100 years old) in a style designed to be consistent with the original architecture. The windows are all hardwood and finished to exacting specifications. Their installation team are also exacting to be sure they are installed to last, and the paint used is of a high specification that lasts well even in exposed situation. I happily leave their staff alone in my house, knowing that they will just get on with the job, and they clean up every day having covered all the furniture. I made one mistake when having an extension built in having a builder install the windows. SPS are MUCH BETTER and more exacting in the quality of installation, and they back up their workmanship with a 10 year warranty - and they have always come and eased the windows where needed. They are not cheap - but their product and service are quite outstanding and can be relied upon.
colincohen24/12/2015
Superb job
Customer Service
Quality
Value
SPS have just completed installation of two large double casement windows at the front of our house. Friends and neighbours for whom SPS had done work recommended the company to us, and I want to add our whole-hearted recommendation to theirs. I don’t think we could have found a better company anywhere. Their communication was excellent throughout, they were always reliable and punctual, and their plans were very clear. The quality of their work could not, as far as I can see, be surpassed, and, during the whole period of installation, their craftsmen were similarly reliable, punctual and very hard working. It has been a pleasure doing business with SPS. We will certainly return to them when we replace more windows.
2011-07-25 19:12:01.51723/10/2015
SPS work on two houses
Customer Service
Quality
Value
I have known SPS for over 10 years and in that time they have fitted an extensive number of casement windows, front doors, french doors, and bifold doors on two houses. The product quality is excellent and has improved over time. The style and mouldings are a perfect match for the type of property (1930's). They are very good at creating bespoke pieces for any form of awkward opening, and you will always receive detailed CAD drawings for all items. The measures and fitters are excellent, the team is long standing and that experience shows in the quality of the final installation. The whole process from design through manufacture to fit takes time, but it is well worth the wait. Finally the earliest window fitted still look fantastic even many years later.
8363903/10/2015
Another happy SPS customer
Customer Service
Quality
Value
A bit of a wait after placing our order, but we were warned and it was ready when they said it would be - installation was exactly as their timetable - replaced 10 sash windows on our Edwardian house - great match to the old single glazed units - excellent quality and great service from the SPS team.
DomK1525/08/2015
Which? Local Review
Customer Service
Quality
Value
We used SPS to fit new double glazed french doors in our living room. From start to finish every aspect of their service was exceptional and we are delighted with the quality of work. The original Edwardian design was matched exactly. They have a long lead-in period as they are very busy but it was worth the wait. They are not the cheapest, but this is definitely the company I will use next time.
Majowi14/07/2015
Does what it says on the tin!
Customer Service
Quality
Value
It can be a challenge to find a company that actually comes through with what they say they will on time, competetively priced (& I did my research on such an expensive job) and with professionalism from all the contacts I had with the company. SPS ticked all the boxes. The bonus was they were local. The quality of the five sash window box replacements is obvious to see and the work was carried out with minimal disruption; our home being left safe, clean & tidy after each day. I have no hesitation in recommending SPS, indeed I have already done so.
Lynn Smith14/06/2015
Exceptional
Customer Service
Quality
Value
We completely refurbished our house and the installation of the new SPS windows and French doors was one of the absolute highlights. In our previous flat, we had used another (and more expensive) supplier of timber sash windows, but I would choose SPS again anytime. SPS windows/doors are exceptional in terms of quality, finish and design. In fact, I can only describe them as absolutely beautiful and it continues to be a real joy to look at them every day. Our windows/doors are a perfectly mix of Edwardian style, blending in perfectly with our house, and modern quality in terms of the smooth finish, fixtures and security features. The installation process was also amazing for us. SPS managed our expectations well in terms of installation lead times and even delivered ahead of schedule. And the installers were extremely professional, worked well with the other builders and finished everything off to a very high standard. I have been highly impressed and would recommend SPS to anyone thinking of replacing their windows/doors. A big thank you again to everyone at SPS.
CMR30809139902/06/2015
Excellent Products and Customer Service
Customer Service
Quality
Value
I have used SPS Timber Windows on three occasions in the last 5 years replacing doors and sash windows in a Victorian Semi. On every occasion I have been impressed by the professional approach and attention to detail in the specification of the replacements. Equally, the installers work to a high standard and always leave the property clean and tidy, taking care to protect furnishings. I have no hesitation in recommending them.
Which? Trusted Traders Customer31/05/2015
9 x New Sash Windows
Customer Service
Quality
Value
First class product, service and workmanship throughout. All aspects of the job are handled with absolute professionalism and SPS deliver on every commitment. Prior the engaging with SPS, I obtained 4 quotes from similar firms and very pleased with the decision to go with SPS. Highly recommend.
JMsw1907/04/2015
Which? Local Review
Customer Service
Quality
Value
I live in a grade 2 listed building and used this firm to replace a window that was in a poor state of repair. I was particularly impressed with them because they did well even when things did not go to plan (the local council rejected a planning application for a double glazed replacement so we had to submit a further planning application for a single glazed window). So obviously the planning difficulties meant the process took longer than I hoped, once planning approval for a single glazed window was obtained they acted fast to manufacture and install the window with the process being done smoothly and in accordance with the original quote. Often the real test of any firm is whether they maintain good customer service when unexpected difficulties arise and SPS Timber windows in this instance passed this test with flying colours.
Which? Trusted Traders Consumer19/03/2015
SPS Timber Windows
Customer Service
Quality
Value
I live in a Victorian terrace in Putney and needed to replace my old sash windows which were single glazed and draughty. Replaced 10 double glazed, wood sash windows in all. Extremely high quality product and Simon and team delivered them on time and to an excellent finish. No surprises at all, and the installation team was very courteous, cleaned up after themselves, and delivered everything they said they would in the quote (which was very competitive vs. the other quotes received). Was always very responsive when I had questions as well. Would recommend without reservation.
2011-07-30 18:31:45.04314/03/2015
Recommended
Customer Service
Quality
Value
"I've used SPS Timber over the past 8 years for various doors and windows. Some were of standard requirements (sashes) and some were very bespoke. In my view they are consummate professionals for these reasons: 1) They are excellent at what they do . High quality materials and workmanship 2) No b.s. when dealing with them (this is refreshing, for as a woman dealing with tradesmen I am subjected to such nonsense with tedious regularity). Straightforward, honest, respectful, clear advice, options and recommendations 3) Comprehensive breakdowns in quotes and responsive to queries 4) Accommodating in delivery and installation time where possible 5) Installation and making good executed on time in a clean, efficient and effective way 6) Flexible when required and unflappable should the unexpected occur 7) Guarantees given per FENSA I would have no hesitation in recommending them and I am not easily pleased either. Not cheapest but worth every penny. I have dealt with various tradesmen in many different disciplines and SPS stands head and shoulders above the rest (along with my CORGI registered plumber Madigas Services)."
Enoki100009/03/2015
My Review
Customer Service
Quality
Value
In short SPS are worth every penny you'll spend on your new windows. We've just had new timber sash double glazed windows put in front and back of our Victorian terrace home. 10 windows in total. From the day Simon arrived to give us a quote (we got 4 vendors in) to the day the installation team finished their work SPS have been thoroughly professional. They were not the cheapest quote but the proposal was very detailed, right down to the fixings and finishes and we were able to go and see past examples of their work and most reassuringly (albeit equally frustratingly!) they had a six month queue of people waiting for them. Once on site SPS were always punctual, very clean and tidy and we felt they really went the extra mile when it came to touching up and making good. Our windows look excellent and they've lifted the feel of the house inside and out. It's all money well spent with SPS. We wouldn't hesitate to recommend them again.
Nicholas, London09/03/2015
Which? Local Review
Customer Service
Quality
Value
We needed to replace three of the original sash windows in our Victorian house and SPS have done a truly exceptional job. Their service throughout was top rate. In the initial survey a great deal of attention was spent on ensuring that they matched as closely as possible the original design of the windows, and the installation team did their work
Which? Trusted Traders Consumer05/03/2015
Great windows and a great fitting team.
Customer Service
Quality
Value
I have no hesitation in recommending SPS for new windows. The quality of the windows is brilliant and our house is quieter and warmer as a result, they look great and the installation was seamless. They made good the plaster and paint work around the new windows, and protected all our belongings and carpet impeccably. We had our final windows installed just before Christmas. I'm a great believer that you pay for what you get and I just hope SPS don't change.
Mrs Abela04/02/2015
SPS Timber Windows -excellent products & service
Customer Service
Quality
Value
SPS have recently installed double glazed timber sashes to my Victorian house in London. These were very large bay windows and I am delighted with the results. I would certainly recommend the company - the products are very good; the workforce were lovely, and seemed genuinely motivated to provide a quality result. The documentation provided was very impressive - detailed and clearly presented. There is one downside - you'll probably have to wait a while - although I guess any very good company will have a long lead time. It's worth it though. My thanks again to all involved.
R M Fielding19/11/2014
Excellent quality and service
Customer Service
Quality
Value
SPS have just completed the replacement of 8 windows with Double Glazed windows in Accoya (wood with a long life). The installation included a bay with tall French doors. The quality of windows ( which totally matched our previous windows in design) and the work done by the the installers is of the highest quality. For each window, all furniture and floors were protected with sheets and the installation remedial work inside and out (painting and pebble dashing) was expertly completed leaving the property as if there had been no change of windows. I strongly recommend SPS for the installation of replacement windows in wood.
MalcolmW23/10/2014
Outstanding quality and service.
Customer Service
Quality
Value
SPS replaced a total of 20 window and doors during the two stage refurbishment of our Edwardian property in 2011 and 2013. The quality of workmanship, professionalism and expertise throughout the whole process was second to none and we are delighted with the end result. Even a couple of 'snagging' issues as a result of settlement after the building works were dealt with speedily and efficiently. We have no hesitation in recommending SPS.
AlisonTD25/07/2014
sash and casement windows
Customer Service
Quality
Value
SPS installed new box sash windows in our kitchen back in 2013. We were so impressed with the results that we have gone on to replace the remaining windows in our house (both sash, casement bays and a balcony door). Their installers and decorators are very friendly and proficient and we are thrilled with the results. The standard of finish is very high and was worth waiting for (there was a wait - we think testament to their popularity and level of service). Thank you SPS.
2011-08-12 12:52:10.23709/07/2014
Which? Local Review
Customer Service
Quality
Value
My daughter used SPS windows to replace all the sash windows in her Edwardian terrace. The windows are beautiful quality and the installers were polite, friendly, efficient and very tidy. Whilst these windows are not cheap, they were also not the most expensive quote we got. Strongly recommend!
KAO02/07/2014
Which? Local Review
Customer Service
Quality
Value
We had the front windows, front door & garage door of our 1930's house replaced by SPS Timber Windows, including a large square bay. The new windows look just like the originals, with curved tops, but with modern double-glazing. The original stained glass in the door & hall were incorporated into the sealed glazing units, to maintain the authentic look. The fitters were reliable, tidy & hard-working. The carpenter who did the measuring-up beforehand did a very thorough job. We are very pleased with the quality & have had many positive comments from neighbours & visitors. The only downside was the length of time we had to wait from order to fitting (about five months), but on balance we would highly recommend this company, especially if you want to maintain the period look of your property.
Jude 126/05/2014
Which? Local Review
Customer Service
Quality
Value
Our house was built in 1927 and the front bay windows needed replacing. I had obtained quotes from two companies for PVC windows and then came across SPS. Their quotation procedure, together with the high quality of the specification of their windows, were most impressive. The price was roughly double that of PVC windows, but we decided that the quality of the product (appearance, longevity, energy efficiency) justified this extra cost. SPS replaced both bays at the front and four other casement windows on the first floor. Before construction, the windows were measured and photographed to ensure that the new items would, as far as possible, be clones of the original. The installation team of two were tremendous. The new windows fitted accurately and the small amounts of inevitable damage to the immediate areas of the interior and exterior wall surfaces were made good speedily and to a high quality. They also repainted the repaired areas. (You will have to know what the original colour was of course!) The team plentifully used dust sheets and plastic sheeting to minimize the effect of dust from the installation, and they cleared up and vacuumed at the end of each day. The windows look tremendous and we are very pleased with them. I have no hesitation in recommending SPS highly.
Gordon, TPR26/05/2014
Which? Local Review
Customer Service
Quality
Value
We used SPS to double glaze an existing sash bay window in our kitchen. They copied the original period mouldings of the windows and the surrounds perfectly. The workmen were efficient and professional and cleaned up at the end of each of the 2 days' work. We are extremely pleased SPS's window and the company's service generally.
Sarah G Duncan19/04/2014
Which? Local Review
Customer Service
Quality
Value
SPS fitted a new 3-part bay sash window to our Victorian property. The experience was entirely stress-free from the initial meeting to the windows being completed. From keeping the dust to a minimum to ensuring the final decoration matched perfectly with the room they were fitting into. You may have a wait a long time to get them in but the wait is well worth it.
Charlie A07/04/2013
Which? Local Review
Customer Service
Quality
Value
SPS replaced all the windows in our Edwardian house. They have matched them perfectly to the old style. From start to finish the whole experience has been professional and problem free. The installation was fast, clean and stress free. There were no hidden costs and they redecorated any small areas of damage post installation. We have had many words of praise from other professionals and neighbours. It has made such a difference this winter not to have cold draughts. to be fully recommended
jjtc7905/04/2013
Which? Local Review
Customer Service
Quality
Value
SPS replaced all the windows in the front of our house including replicating ten Edwardian stained glass fanlights in double glazed units (something which several other reputable firms said could not be done). The end result is precisely what we wanted and the foundation for that was the care they took in understanding our needs and setting out a very precise specification of what they planned to deliver. The only material downside was that they had some scheduling problems which meant the whole job became somewhat protracted. However, this was offset by good communication (not normally a strength of the building-related trade) about the nature of the problems and by ensuring that we were open to the elements for the minimum time possible. Their installers were friendly, efficient and impressively hard-working. We have more windows to replace later this year and will be asking them to quote.
PhilWise25/01/2013
Which? Local Review
Customer Service
Quality
Value
SPS replaced 6 windows in my house before Christmas. From initial visit to completion of the job the communication was clear, detailed and speedy. The quote was most comprehensive and carried out exactly. The men who did the work were excellent - everything was covered in dust sheets; they turned up daily on the dot; I felt i could trust them completely and gave them a key so that I could get on with my life; they were most tolerant of the dog; once the windows were fitted they were cleaned and the woodwork was filled and repainted; the small amount of colateral damage which was done to the walls surrounding the windows was removed using the original wall paint. At my request they also rerouted the phone and TV aerials while the windows were out. They worked hard, were very helpful, mobile phone calls were minimal and they were all very pleasant. They even played Nina Simone one day - marvellous. On the Thursday before Christmas the last and much the largest window (sliding doors for the patio) was to be fitted. The old one was removed, but on arrival the new one proved to be significantly too tall. it was taken back to the workshop; the large hole was boarded up overnight; the new window was cut down to size overnight and replacement glass was obtained in order that it was completed on the following morning and installed by the end of the next day Friday. I believe that one of the men had to delay his departure time for his Christmas holiday - he couldn't have been nicer about it. We all make mistakes - it's how they are resolved that counts and they couldn't have done a better job. The windows themselves are beautiful and i'm thrilled. Where appropriate they are exact copies of the original victorian sash windows.The original ones had had secondary glazing fitted but I can tell that the heat retention in the area near the windows is now a great deal better. I can also open and close them with ease for the first time. I'm soon going to measure up for the remainder of the windows to be replaced by them - I think that tells you everything
carrie195510/01/2013
Which? Local Review
Customer Service
Quality
Value
I agree with all the other reviewers. We used SPS Windows to replace 7 sash windows in an old Victorian property and to build and fit French doors. The quote was middle-of-the-range. Excellent workers, communicating well with us, left the property clean and tidy, and worked efficiently within the stated time frame. We had a problem with the new doors (after a week, they didn't open properly). When we told them, they came back immediately and fixed it; now 6 months later, we have had no further problems. Recommended.
Irene1320/10/2012
Which? Local Review
Customer Service
Quality
Value
SPS' design and installation of my new French windows was an entirely stress-free experience. They were friendly and attentive to my requests for particular features, meticulous in supplying drawings and written estimates; they kept to their predicted timetable and there were no hidden extra costs. The product is of high quality and the installation process was impressively well managed and rapid, including one or two followup visits to check on details. Dust was kept to a minimum and as promised the paintwork around the installation was fully restored. If all service providers were this good life would be a lot sweeter. Highly recommended.
Commoner14914/07/2012
Which? Local Review
Customer Service
Quality
Value
SPS give extremely good customer service. They are efficient, responded swiftly to my queries and kept me updated on progress at every stage. As I was having windows repaired to a property that I let out (and is nearly 200 miles away from where I live) this consistent, clear communication was very reassuring. I would say that in terms of price, SPS are mid range, but in terms of quality they are at the very top of the class. Because of planning regulations I had to replace my windows like for like, so I didn't want to risk any problems by going with a low quality option, I also didn't want to have to get them redone again in a few years time. The results are great high quality windows that are guaranteed for 10 years and conform to all of the building / FENSA regulations. I would have no hesitation recommending them to anyone, they are based in SW18 but it was no problem going to N1.
Charlwsm16/03/2012
Which? Local Review
Customer Service
Quality
Value
Used SPS about 2 years ago in the old flat [see previous review] and they did such a good job that we got them back to the new house to replace all the horrendous windows and doors that had been done by a previous builder. We got three quotes two for new windows, one for repair. SPS costs were in the middle. We had to wait quite a while as they were so busy, but a helpful team came and installed, they worked SO hard to get us done before the snow last year. In a time of bad workmanship seemingly being the norm, this is a refreshing change. Their doors and windows have changed the whole quality of the house. It give us great pleasure now to have no gaping gaps in the front door frame, no drafts, we can open and close the windows to air the house and we are secure. What a difference it makes. Thank you SPS.
kerstinlc02/10/2011
Which? Local Review
Customer Service
Quality
Value
I saw one of SPS Timber Windows vans locally in Raynes Park and called them to discuss the installation of new bespoke, double glazed timber French doors for our house. We had already had 2 quotes from other suppliers, but SPS was by far the most competitive (not cheap still, but you certainly get what you pay for!). Now the installation is completed we are really happy we used SPS for our project, and even our builder, who normally works with another supplier, was really impressed. The whole process from initial site visit to delivery went really smoothly, and the people we dealt with were very professional. By using SPS I was able to design the doors exactly like I wanted them. Also, the doors are manufactured nearby (I even had a chance to take a glance in their workshop), so the lead time was much shorter than you would normally expect, and SPS made every effort to work to fit in within our building project. I also like the fact that we only had a little deposit to pay with the balance all paid post installation, once the client is 100% happy. A big thumbs up and I would not hesitate one second to recommend this company.
frenchmummy11/08/2011
Which? Local Review
Customer Service
Quality
Value
We found SPS Timber Windows through Which Local. SPS replaced six casement windows, a kitchen door and the entire front door assembly over a two week period at the end of March - early April. We had researched double glazing services and had quotes from national suppliers, which were in fact cheaper than SPS. From the first visit in December 10 through to the final lick of paint, the service and attention to detail was outstanding. Communication was consistent- we never needed to ask when or if something was going to happen and all our expectations were managed. The project management of the process was faultless. In terms of quality of product an installation, I doubt you will find better. The install team cared about our property and went to extraordinary lengths to keep disruption and dust/debris to a minimum. They also cared about the security of our house. The detail of the finishing both internal and external was first class and the craftsmen (because that is what they are) took pride in the quality of their work. Yes it costs more than the Anglias' of this world but boy the differnce shows. If you care about how your home looks and are seeking replacement double glazing then SPS need to be on your shopping list.
Pauline simpson22/05/2011
Which? Local Review
Customer Service
Quality
Value
Very highly specified products, with an experienced and polite installation team that performed impressively well. Clean and tidy workers, they took care not to damage our polished wooden flooring or other decor. Surveyors also excellent; the windows and doors fitted first time with little problem. I would suggest getting in the cleaners for a day, after the installation because inevitably, dust gets everywhere despite the installation team's best efforts! We are extremely pleased with this team's work and it was a joy to see that they took pride in their workmanship.
Amethyst02/05/2011
Which? Local Review
Customer Service
Quality
Value
Simon, Sandis and the whole team at SPS did a fantastic job of replacing old box sash windows (12 in total) plus 3 casements and some french doors. We had quotes from 5 different companies and SPS came out averagely priced. They know their stuff, are honest, skilled and the windows speak for themselves. We have had so many people comment on them and i'm sure our energy bills will be significantly lower in the coming years as a result. They are a popular and busy company so the lead time was 12-14 weeks but it was well wrth the wait.
fblessley02/04/2011
Which? Local Review
Customer Service
Quality
Value
Really happy with excellent service and superb quality from the whole team at SPS. Had all the front wooden bay sashes replaced on 1900 semi in Wimbledon. Beautiful finish, true to original but much better! Highly recommended, not the most expensive quote by far and good value for money - as a previous reviewer said, you get what you pay for.
nicbrad21/01/2011
Which? Local Review
Customer Service
Quality
Value
Simon Porter, Sandis Kivlandis and their team of craftsmen offer a high-quality service. They replaced badly degraded Victorian box sash windows in my house on the front bays both downstairs and upstairs (where they also replaced single window). Work was scheduled accurately and carried out remarkably quickly (3 days start to finish for fitting). All surrounds were immaculately made good both inside and out; the rooms were left spotless at the end of each day. Even though not the cheapest deal in town, they get a 5 for value because they work with great efficiency to a standard that would be hard to better. My house is now warmer, quieter and looks so much better. This was a major undertaking carried out with minimal disruption and represents a very worthwhile investment.
David Skinner21/09/2010
Which? Local Review
Customer Service
Quality
Value
We used SPS Timber Windows for replacement wooden windows in a 1930's house. The customer care was of a very high standard and any problems or concerns were dealt with quickly and effectively. All those responsible for the installation and painting (mainly Rafal, Milosz and Bill with Sandis managing the whole process) were very pleasant and worked with great care. They were also punctual, tidy and worked very hard. The attention to detail was very high and we are extremely pleased with the result. We would strongly recommend this company, without hesitation.
GeoffreyS12/05/2010
Which? Local Review
Customer Service
Quality
Value
SPS replaced 9 louvre windows with double-glazed sash windows, including two bay windows. The workmen were very thorough, particularly when it came to touching up the paintwork and ensuring they were finished to a high standard. All the windows look great and work really well.
Alexandra J17/04/2010
Which? Local Review
Customer Service
Quality
Value
Highly professional service and superb quality of windows. It was amazing how little disruption there was and, incredibly, that somehow the house was cleaner after the fitters had tidied up at the end of the day than before they started. Not sure what that says about my housekeeping, but very impressive.
Rochelle15/12/2009
Which? Local Review
Customer Service
Quality
Value
SPS have neatly fitted a sturdy, attractive sash window, and to all specifications. The workmanship seems good and staff are genial. The only criticism I have is with their communication. I was expecting them to come and fit the window on 3rd Sept. It wasn't actually ready until the following week but no-one informed me of this.
Jon Mitcham28/09/2009
Which? Local Review
Customer Service
Quality
Value
We found SPS Timber Windows on Which?Local.The good review encouraged us to make contact. From the first contact to the last work everything went just as one would want it. Questions were answered, appointments were made. The works were done precisely as promised. The people doing the works were ever so pleasant. Very hard working, leaving everything top clean and tidy. You wouldn't know that work has been done. The quality of the woodwork and the glass is excellent, the windows slide like "butter'. Yes, it was expensive. But here you get for 100% what you pay for.
Ilse01/09/2009
Which? Local Review
Customer Service
Quality
Value
We had new double glazed french doors and sash windows fitted by SPS Timber Windows. The quality of the service, the product and the fitting has been excellent. The design and proportion of the doors and windows are perfect - they look great - and the finish is top quality. They are not the cheapest quote we had, but worth every extra penny we spent. One piece of advice a friend gave me was that if you spend most of your time looking out the french doors, make sure they look nice. Very wise words...
kerstinlc24/07/2009
Which? Local Review
Customer Service
Quality
Value
We had two large sash windows replaced in the bedroom and a small casement window in the bathroom. Because we live in a conservation area we had to have planning permission, and SPS were very helpful and co-operative in sending through the plans etc. The windows are lovely, and the decorator who made good afterwards was painstakingly thorough.
kimw08/06/2009
Which? Local Review
Customer Service
Quality
Value
We had 2 large bay windows and one other replaced with double glazing which had to be in sympathy with what we already had. The overall experience was very professional. The carpenters were efficient, very clean and finished off the job perfectly.
78Fergus09/09/2008
Which? Local Review
Customer Service
Quality
Value
High quality double glazing specialists with hard working installers. They have done a fantastic job on our house.
PGP19/08/2008
Which? Local Review
Customer Service
Quality
Value
They replaced an old sliding sash window with a doubled galzed sliding sash. Good quality wood and nice solid feel to the new window. The cost was £1090 plus VAT. The window was roughly 5 feet high by 3 feet wide.
Timbonius23/10/2007